CONTACT US
 
The Parts Bin doesn’t just sell car parts, it offers solutions!
Call 1-888-628-3247 right now to get instant answers to all your automotive needs and questions. Our friendly, highly trained customer call center agents are available around the clock to take your orders and help you decide on your purchases. Buying car parts has never been this easy!
 
If you want to keep your shopping experience online, you can also ask for 24/7 Live Help real-time assistance over at Live Help. For all other inquiries, please refer to the information below:
 
 Customer Service
CustomerService@thepartsbin.com
Customer Service Fax: 1-609-890-1695
 
 Sales
Sales@thepartsbin.com
Toll Free: 1-888-628-3247
Phone: 1-609-890-8829
Sales Fax:1-609-890-9209


We’ve got over 500,000 items in stock and counting! Picking through our huge inventory may seem overwhelming, but you can rely on our efficient Sales Associates to keep tabs on each and every one of your purchases so that you can sit back and relax until they arrive on your doorstep.
 
The whats, hows, and whens of getting the parts shipped from our warehouse and into your car as quickly as possible.
 
We guarantee your personal information is kept strictly confidential when you order from us.
 
Know where your package is from the moment it leaves our warehouse until it reaches your doorstep.
 
Keep track of your order history, update your billing information, or make another car parts purchase. You know you want to!
 
Show us a competitor’s price, and we’ll make you an offer you can’t refuse!
   
 
Order Cancellation Due To Typographical Errors

In the event a product is listed at an incorrect price due to a typographical error, an error in pricing information received from our suppliers, or from a programming glitch; we have the right to refuse or cancel any order placed for said product listed at the incorrect price. We also reserve the right to refuse or cancel such orders regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the incorrect price.
 
 
Return Procedure
 
  • Please fill out the Return Request Form. If you do not have your order number, please indicate when you purchased your parts. You will be emailed a return number in 3-4 business days.
  • When you get your RA# please remember to write your Return Authorization Number on the outside of the package. Otherwise, we cannot accept your package.
  • Wrap the package securely.
  • No Returns will be accepted without a return authorization number.
 
Return Policy
 

Within 21 days of placing your order from www.thepartsbin.com  you may return any parts in their original condition that either did not fit or is a core return. The item should not be disassembled in any manner or have been damaged by incorrect installation. We are not responsible for installation errors. Product returns that are returned for credit will be subject to a twenty percent (20%) restocking fee. Special-order products are NOT returnable. Electrical parts are not returnable if they have been plugged in or unsealed for any reason. Service manuals are not returnable for any reason. No Returns will be accepted without a return authorization (RA) number. Shipping charges are not refundable. We are not responsible for any labor costs which occur as a result of the installation of wrong or defective parts.
 
 
Credit/Refund Policy
 
  • Refunds for returns or cores will normally take 3-4 weeks AFTER we receive the part back at the warehouse.
  • Upon receipt of the merchandise we then forward it to the manufacturer for approval.
  • The manufacturer will then approve your return.
  • Once the return has been approved we will credit the credit card you used to buy the merchandise with the billed amount.
  • Please be aware that your bank may take 3 to 7 business days to post the credit to your account.
  • If you have not received credit in 3-4 weeks after you return the parts please email shipping@thepartsbin.com
 
 
 
 
import car parts at discount prices
Order Toll Free
1-888-628-3247